Check out the latest post on the SUARA SEACEN Blog by Mark McKenzie:
The uptick in adoption of digital payment modes not only expands the fraud attack surface but makes for a more complex set of customer experience concerns. Frauds and scams are evolving, scammers are preying on users’ habits and behaviours using tactics to fool and ensnare them. This is a concerning development which the SEACEN Centre’s members and stakeholders are taking quite seriously. Policymakers and the financial industry recognize the need to carefully balance between security considerations and customer convenience.
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